Work around for connection problem
IPVanish has good customer support. I could not connect with iOS app while the desktop app worked okay.
So after some email support exchanges, the work around is this.
- If you are using your email address as the account ID, iOS app will not be able to connect to the VPN server.
- So you need to use an account ID with no special characters.
I was able to connect with this work-around.
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IPVanish: IP Location Changer